Shipping policy
Shipping
Last updated: 12 November 2026
Free shipping
All orders to Ireland ship free, with full tracking.
Timeframes
- Processing: within 24 hours of your purchase.
- Delivery: on average 3 to 5 business days after dispatch.
Timeframes are indicative and may vary during busy periods or for reasons beyond our control. If your order is not delivered within the agreed time, you can contact us and, as provided by law, set an additional deadline or cancel the contract.
Tracking
As soon as your order ships, you'll receive a tracking number by email.
Lost or damaged parcels
Your order travels at our risk until it reaches you. If it gets lost or arrives damaged, contact us and we'll send a new unit or give you a full refund, at no extra cost.
Delivery address
Please check your address at checkout. If you need to correct it, email us as soon as possible at info@tranquifix.com, before your order ships.